At Ellard, we're more than a company selling products; we're individuals passionate about ensuring high-quality service and positive experiences. Our new advert is a testament to the ethos of we are more than just a product.
Our vision for this advert wasn't to showcase what we sell, but rather the behind-the-scenes action that makes Ellard unique and the people who make the customer journey as seamless as possible. Throughout, we wanted to convey that Ellard isn't a singular entity; we're a dedicated team working tirelessly to ensure that every touchpoint in your journey with us is nothing short of exceptional.
Take a look at the video below as we explore the part all our employees play in Ellard’s commitment to customer satisfaction.
We hope our new advert highlights that at Ellard we're crafting experiences, fostering connections, and building relationships. Let's explore some of the highlights:
Marketing dedicated to you:
At Ellard, our marketing support services are designed to elevate your brand's impact. We offer direct communication with our marketing team for tailored assistance for material such as custom literature, imagery and media packs filled with impactful visuals bespoke for your company.
Enhance your showroom with our branding support, collaborate on social media partnerships and case studies, and stand out at exhibitions and trade shows with our dedicated support, ensuring your brand leaves a lasting impression.
Unparalleled customer support
Our customer service coordinators are always here to ensure that your experience with us is seamless and filled with support, making sure every query finds a solution.
The external accounts team stands as a beacon of accessibility. Always just a call away, they embody our commitment to meeting your needs promptly and reliably, underlining the importance of attentiveness when ensuring your satisfaction.
Technical expertise
Technical expertise isn't a service; it's our promise. Our expert team is ready to guide you, providing assistance not only with technical matters but also ensuring that they are here to support you throughout every stage of the process. Our on-site engineers our always ready to assist you, bringing Ellard's dedication directly to your doorstep, ensuring that the experience of excellence isn't limited to our premises but extends wherever you need it.
For that extra level of care, visit Ellard’s training centre to gain more understanding of our products. Our commitment doesn't end with a sale. Our state-of-the-art training facilities offer complimentary sessions to guide customers through a smooth installation and setup journey, ensuring they maximise the benefits of our products. Get to know our Technical experts and read more about them by clicking the link here.
We're devoted to excellence, nurturing connections, and ensuring unparalleled support at every turn. From personalised marketing to dedicated technical expertise and on-site assistance, our focus remains steadfast—making your journey with us remarkable.
Join us at Ellard, where quality meets passion, and let's embark on this journey together.
We are more than just a product.
Contact us today and get in touch with our sales team at sales@ellard.co.uk to begin your transformative experience.
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